Philip Rogers Writing Porfolio

I am particularly good at written communications, with over a decade of experience as a technical communicator. That professional writing experience nicely complements over 20 years of experience with program management, project management, and analyst roles across Agile, Lean/Kanban, and Waterfall approaches. I have done many forms of writing as a paid employee and also as a volunteer, and you can find representative samples of my work below.

• 2025 - 2026 Organization: Pentagon 9/11 Memorial. Pentagon 9/11 Memorial Docent Resources Context: I designed the Information Architecture and wrote or edited all of the documents and other artifacts that are referenced on this Google Site, where it serves as a resource for myself and others who volunteer as Docents at the Pentagon 9/11 Memorial.
• 2025 Organization: New Neighbor Interfaith Alliance (NNIA). Getting to Know NNIA Context: Acting as the Communications Lead (on an interim voluntary basis) for this small nonprofit, I designed, wrote, and published this informational pamphlet.
• 2025 Organization: Google/Coursera. Prompting Practice - Dialogue with a Chatbot Context: As part of my continuous learning at the Federal Energy Regulatory Commission (FERC), I completed the Google AI Essentials certification; this document captures a digital dialogue that I had with the Coursera Chatbot to demonstrate mastery of prompt engineering.
• 2025 Organization: Google/Coursera. Cybersecurity Risk Register Context: As part of my continuous learning at FERC, I completed the Google Cybersecurity certification; this document assesses cybersecurity risks for a hypothetical financial instition.
• 2024 Organization: Federal Energy Regulatory Commission (FERC). Definitions of AI Terms Context: I created this document for FERC AI Team reference, and subsequently repurposed, restructured, and published this content on an internal FERC SharePoint site. All content in this version of the document is available via public websites.
• 2024 Organization: Pentagon 9/11 Memorial. Analysis: 9/11 Fact Sheet and Resources Context: I prepared this document to help onboard new volunteer docents and support existing docents at the Pentagon 9/11 Memorial.
• 2023 Organization: LogRocket What is MTTR? Examples and Guide to System Performance Context: One of many articles I wrote for LogRocket as a freelance features writer.
• 2023 Organization: medium.com (personal blog). The Art and Science of Writing Sprint Goals. Context: A recent example from my personal blog on medium.com, focusing on the Scrum concept of Sprint Goals.
• 2023 Organization: TextNow. The unFIX Model. Context: I wrote this summary of Jurgen Appelo’s unFIX Model on Confluence soon after the model was released to the public.
• 2022 Organization: TextNow. Estimation Guidelines. Context: Guidance I wrote about estimation practices for techical teams at TextNow.
• 2022 Organization: Bookboon (publisher). eBook: Easy to Use Team Facilitation Techniques Context: An Ebook that I published, encapsulating some of my experience with facilitation techniques (Note: Bookboon has since modified its publication portfolio, and thus the link points to a local copy of the publication rather than to the Bookboon site.)
• 2021 Organization: TextNow. Kanban in a Nutshell Context: A quick reference covering Kanban values, principles, and practices for technical teams at TextNow.
• 2021 Organization: US Citizenship and Immigration Services (USCIS) (Excella). Checklist for Tech Challenge Part I. Context: I wrote this document in conjuction with several others to outline our team’s approach to a seven-day USCIS technical challenge.
• 2021 Organization: Excella. Guidelines for Section 508 (Accessibility) Compliance Context: Provides accessibility guidance to Excella technical consultants who worked with various federal government agencies.
• 2020 Organization: Excella. Guide to Measuring Impact with Agile Metrics. Context: I wrote this document in its entirety, based on ideas about Agile metrics and how to categorize them that I had been formulating for several years.
• 2020 Organization: Consumer Financial Protection Bueau (CFPB) (Excella). Portfolio, Program, and Project Management in an Agiile Context. Context: Provides guidance about Agile principles and practices as applied in a portfolio, program, and project management context, for organizations that have a mixture of Waterfall, Lean, and Agile practices in place.
• 2020 Organization: Universal Air Travel Plan (UATP) (Excella). Role Descriptions Context: This document helped UATP establish clear role definitions.
• 2019 Organization: 14 West (Excella). Models for Establishing Agile Practices. Context: Provides insights about common models that organizations might borrow from as part of an Agile Transformation.
• 2018 Organization: National Institutes of Health (NIH) Agile Practice Observations Context: Summarizes my recommendations for technical teams, focusing on Agile, Lean, and DevOps.
• 2017 Organization: Evolent Health Meeting Faciiitation Cheat Sheet Context: A short hand-out that I prepared on how to have effective meetings, which I distributed in conjunction with training I conducted on the topic.
• 2016 Organization: Evolent Health. Figuring Out What Customers Want Context: I wrote this summary for colleagues in Product Management about was at the time a new perspective based on “Jobs To Be Done” (JTBF).
• 2016 Organization: Agile Alliance. What Does a Good API Developer Experience Look Like? Context: A Pecha Kucha talk that I gave at the Agile Alliance Conference in Atlanta in 2016.
• 2015 Organization: Institute of Electrical and Electronics Engineering (IEEE). Manual Testing’s Newfound Place in the Automated Testing World Context: I co-authored and delivered this presentation at the IEEE AUTOTESTCON in Washington, D.C., with my colleague Paul Miles.
• 2015 Organization: National Public Radio (NPR). Stakeholder Reviews: Guide to Getting Meaningful Feedback Context: Guidance that I wrote to help technical teams in Digital Media conduct effective Sprint Reviews.
• 2014 Organization: NPR. Slacking On and Slacking Off: Slack Productivity Hacks Context: A quixk reference guide that helped Digital Media get up to speed quickly with the Slack instant messaging platform.
• 2013 Organization: Project Management Institute (PMI) - Conference Paper, co-authored with Dr. Ahmed Sidky ITILity - Delivering Business Value via the Nexus of Lean-Agile and IT Service Management Context: I prepared this paper to accompany a presentation that Dr. Sidky and I gave at the Global PMI Congress in New Orleans. Note: You can fnd the accompanying presentation that we delivered at the conference here.
• 2013 Organization: Customs and Border Protection (CBP) (Santeon). CBP Increment 4 Planning Agenda Context: As the lead Agile Coach working with Customs & Boarder Protection during the early stages of an Agile Transformation, I wrote this high level agenda for one of the organization’s quarterly release planning events.
• 2013 Organization: USCIS (Santeon). Facilitator Guide - ELIS 2.0 Release 5 Planning. Context: As one of many Agile Coaches working with the organization, I wrote this detailed plan on how we would conduct Electronic Immigration System quarterly release planning at US Citizenship and Immigration Services.
• 2009 Organization: Family Health International (FHI). FHI Knowledge Management Primer Context: This is a scan of a one-page synopsis of a wide-ranging assessment that I conducted of FHI systems, tools, and processes.
• 2008 Organization: University of North Carolina (UNC) School of Information and Library Science The Role of Maturity Models in IT Governance: A Comparison of the Major Models and Their Potential Benefits to the Enterprise Context: This is a chapter that I wrote, published in the book edited by Aileen Cater-Steel, titled Information Technology Governance and Service Management: Frameworks and Adaptations. Note that the first link shows only the first couple of pages of the article.
• 2006 Organization: UNC Gillings School of Public Health/School of Information and Library Science. Semantic Technologies and Tools Context: Presentation I gave at the Dublin Core Conference in Mexico while working at UNC and while enrolled as a part-time Doctoral Student at UNC.
• 2006 Organization: Cisco Systems. IPv6 Compliance Reporting Business Case. Context: As part of my role as an IT Analyst, I wrote this business case to describe the potential benefits that could be expected as part of a move from Internet Protocol (IP) version 4 to IP version 6.
• 2002 Organization: American Military University (AMU). Protecting the US Critical Infrastructure: Securing Information Systems. Context: This is one of many academic papers that I wrote pursuant to the completion of a Master’s Degree in National Security Studies from AMU.
• 2001 Organization: Cisco Systems. Cisco ICS 7750 System Description Context: I was the technical documentaton lead for this product, and wrote all of the technical manuals, including this one.
• 1999 Organization: MPath Interactive. POP.X Evaluation Guide. Context. This is a scan of a few introductory pages and the first chapter from one of many documents that I wrote for developers interested in working with the POP.X Software Development Kit (SDK).
• 1996 Organization: HartSoft (In Other Words). StorageAnalyzer: Concepts and Facilities. Context: This is a scan of a technical overview of a storage management product by a company called HartSoft; HartSoft was one of many small companies that I wrote technical documentation for while employed by In Other Words.
• 1995 Organization: HartSoft (In Other Words). StorageAnalyzer Marketing Brochure. Context: This is a scan demonstrating my ability to write marketing copy, for a storage management product by a company called HartSoft.
• 1992 Organization: US Air Force. Baseball didn’t end with World Series. Context: This is a scan of a sports column that I wrote for the Riyadh Air Base newspaper (“Sand Doin’s”) while deployed to Saudi Arabia; my article is on the lower half of the page.
• 1991 Organization: US Air Force. Disaster Preparedness Guide for the Tucson Area. Context: This is a scan of one of the publications that I wrote as the Chief of Disaster Preparedness at Davis-Monthan Air Force Base in Tucson, Arizona.